Age UK

Doorstep Scams

Aged Care Complaints Scheme

Phone: 1800 550 552
To complain about residential care services and community aged care packages.
To report suspected abuse within a residential aged care facility.


Alzheimer’s Australia Safely Home Program

Dementia Australia & NRMA

Staying on the Move with Dementia (pdf to download)

Daniel Morcombe Foundation

Help Me Safety App

FREE To assist people of all ages, from 7 to 97, covering all kinds of personal emergency situations!

Elder Abuse Prevention Unit

Definition of types of Elder Abuse

Health Care Complaints Commission (HCCC)

Phone: 02 9219 7444 or toll free 1800 043 159
To complain about health care providers, eg mental health, public & private hospitals, GPs, psychologists, physios, ambulance, naturapaths, massage therapists etc.

Human Services

Grandparent Advisers
Phone: 1800 245 965. (FREE if you call from your home phone.)
Extra support for grandparents and non-parent carers with ongoing care for children.

National Aged Care Advocacy Line

Phone: 1800 700 600
Who can provide an advocate who can assist you, eg to make a complaint.

Neighbourhood Watch within Ku-ring-gai & Hornsby

Our 20 Favourite Crime Prevention Tips for Retirement Communities (pdf to download)
Our 20 Favourite Crime Prevention Tips for Seniors (pdf to download)
Our 20 Favourite Crime Prevention Tips for Staff in Aged Care (pdf to download)

NPS MedicineWise

Medicines List (pdf to download)

NSW Elder Abuse Helpline & Resource Unit

Elder Abuse Hotline
Phone: 1800 628 221

Elder Abuse Information

NSW Department of Health

Medicine List (Medi-List – pdf to download)

NSW Justice – Public Guardian

Capacity Toolkit
To decide if a person has the capacity to make their own decisions

Guardianship Issues, Advocacy
Phone: 02 8688 6070 or 1800 451 510

NSW Ombudsman

Phone: 02 9286 1000 or 1800 451 524
To assist you with complaints about agencies funded by the NSW Government, eg Housing NSW, NSW Trustee & Guardian, not-for-profit organisations providing residential or community based care.

NSW Police Force

Next of Kin Register for persons living on their own
Confidential Registration Form (pdf to download)
Senior Safety Fact Sheet

Red Cross

Telecross Daily Welfare Calls

Roads & Maritime Services (RMS)

A Guide to Older Driver Licensing (pdf to download)
Are You Fit to Drive?

Transport for NSW

Mobility Scooters
Staying Independent and Safe
On the Road 65Plus – Staying Independent and Safe (pdf to download)